McDermott Handcrafted Pool Cues and Billiard Accessories: Online Store



ShopMcDermottCue.Com Help Desk
Customer Service Center: Information
Need help online? You can get information about online ordering and returns, report website errors, get assistance placing an order, or take care of any other customer service concern by emailing sales@mcdermottcue.com. (You can usually expect a response within 24 hours.)

Prefer the phone? Just call Shopmcdermottcue.com Customer Service toll-free Monday through Friday from 8:30 a.m. to 6:00 p.m. (CST). You can reach us at 1-800-666-2283, ext 121.

Orders/Shipping
Placing An Order
Payment options
E-mail confirmation on your order
How to cancel your order
Shipping rates/Options
How your order is secure

Payment
Payment Options
Product discount redemption
About sales tax

Returns
Returning ShopMcDermottCue.com Products
Exchange
Defective/Damaged Products

Gift Services
Gift Certificates
Gift Certificate Redemption

ShopMcDermottCue.com Information
Affiliate Program
Enewsletter Sign-up
Email A Friend
Product Availability
Contact Us

Privacy Policy/Terms of Use

AFFILIATE PROGRAM
Q: Do you offer an Affiliate Program?
A: If you are interested in joining www.Shopmcdermottcue.com's Affiliate Program and earning up to 10% commission on net sales your site generates, please click here for more information.


E-NEWSLETTER SIGN-UP
Q: How do I sign-up for your e-Newsletter?
A: Register for online newsletters to be the first to receive exclusive promotions and to hear about the latest McDermott products and offerings

Subscribing
To subscribe, simply click here and sign up for e-Newsletters.

Unsubscribing
To unsubscribe, please send an email to sales@mcdermottcue.com and type "Unsubscribe" in the subject line.


EMAIL A FRIEND
Q: How do I email a friend one of your pages?
A: If you find a product online at www.Shopmcdermottcue.com that you want to show a friend, simply find the link called "Email a Friend" on any product page. All you need to do is click on the link and fill out the email form. Type in your friend's email address, your name and email address, and a personalized message. When you click "Send", your friend will receive an email with your message and a link to the McDermott product.

PRODUCT AVAILABILITY
Q: How long does it take my order to ship?
A: www.Shopmcdermottcue.com offers the latest selection of products that McDermott has to offer, but it's impossible for us to carry every product that the company makes. Many cues are available in 1 week or less. Inlay cues are built one at a time by hand, so please expect 2 to 4 weeks shipping on these. As we build it just for you, you will find it well worth the wait!

CONTACT US
Q: How do I contact Shopmcdermottcue.com?
A: You can get information about online ordering and returns, report website errors, get assistance placing an order, or take care of any other customer service concern by emailing sales@mcdermottcue.com. (You can usually expect a response within 24 hours.)

Prefer the phone? Just call Shopmcdermottcue.com Customer Service toll-free Monday through Friday from 8:30 a.m. to 6:00 p.m. (CST). You can reach us at 1-800-666-2283, ext 121.


PRIVACY / SECURITY
ONLINE SECURITY
Q: When I order online is my credit card information secure?
A: Providing a safe and secure environment for your order information is our top priority. Shopmcdermottcue.com protects the security of your online transaction by taking advantage of Secure Sockets Layer (SSL) technology. SSL technology encrypts data allowing only McDermott to decode your information and helps to create a secure environment for transactions on the internet.

To further protect your security, we suggest you sign off your account and close your browser window after you have finished your visit, especially if you are using a computer shared by others.

If you're not comfortable shopping online and would prefer to place your order by phone, please call Online Customer Service toll-free at 1-800-666-2283, ext 121, Monday through Friday, 8:30 a.m. to 6:00 p.m. (CST).